LC
Leeroy C
1 reviews | Active since Aug 2019
16 Feb 2023, 08:13
Poorest service
This is the most terrible service I have received from them I paid my wifi the beginning of this month now it is off and couldn't get hold of anyone. I have tried there whatsapp they just ignore me I will recommend to no one to use fly cool.
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
16 Feb 2023, 12:10Good day Leeroy!
Thank you for the feedback!
We are sorry to hear about your bad experience and we do appreciate you bringing this to our attention. We take all customer feedback seriously and are committed to making things right.
With regards to your query, it appears there is an outage in your area and the VUMA technical support team are aware of this and currently onsite working to restore service.
We have also logged a maintenance ticket with the reference number ISP-***
Thank you for the feedback!
We are sorry to hear about your bad experience and we do appreciate you bringing this to our attention. We take all customer feedback seriously and are committed to making things right.
With regards to your query, it appears there is an outage in your area and the VUMA technical support team are aware of this and currently onsite working to restore service.
We have also logged a maintenance ticket with the reference number ISP-***
Fly.Cool's reply16 Feb 2023, 12:10
Official
Good day Leeroy!
Thank you for the feedback!
We are sorry to hear about your bad experience and we do appreciate you bringing this to our attention. We take all customer feedback seriously and are committed to making things right.
With regards to your query, it appears there is an outage in your area and the VUMA technical support team are aware of this and currently onsite working to restore service.
We have also logged a maintenance ticket with the reference number ISP-***
Thank you for the feedback!
We are sorry to hear about your bad experience and we do appreciate you bringing this to our attention. We take all customer feedback seriously and are committed to making things right.
With regards to your query, it appears there is an outage in your area and the VUMA technical support team are aware of this and currently onsite working to restore service.
We have also logged a maintenance ticket with the reference number ISP-***
LC
Leeroy C's updateReviewer Update
16 Feb 2023, 12:18No you don't take it seriously not none of agent respond to my request.
Poorest customers service
Poorest customers service
LC
Leeroy C's update16 Feb 2023, 12:18
Reviewer Update
No you don't take it seriously not none of agent respond to my request.
Poorest customers service
Poorest customers service