NL
Naledi L

1 reviews | Active since Mar 2022

01 May 2026, 12:48

Poor Support and Endless Delays

My experience with fly.cool has been incredibly frustrating. Communication is almost nonexistent, emails go unanswered, WhatsApp responses come very late (if at all), and there’s no contact number to actually speak to someone.

At this point, you end up relying on the bare minimum updates from their channels, which just isn’t good enough. The lack of responsiveness and support makes the whole experience feel like a complete mess.

Really disappointing service.

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Replies (1)
Fly.Cool
Fly.Cool's reply01 May 2026, 16:39
Official
Hi Naledi,

We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.

This is certainly not the experience we aim to provide. Kindly note that your service is restored


Kind regards
Fly.cool  Support Team