Poor service offered by Fly.cool every week

Item: Fly.Cool
Rating: 1
Author: Phethiwe N

Every week as customers we experience difficulties with the functioning of the router which was installed by Vuma, but when one enquires from them... They say the issue is with Fly.cool right now it say no internet hence we pay on. time as customers last week we had similar issues

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Replies (1)

Fly.Cool's replyOfficial

04 Feb 2025, 14:52

Good Afternoon Phethiwe
Thank you for the feedback!

Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Kindly note that the matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***3

Fly.Cool's reply04 Feb 2025, 14:52

Official