NS
Nomaswazi S

1 reviews | Active since Sept 2017

25 Aug 2023, 15:05

Poor service

On the 13th of Aug i sent an email requesting to cancel my services, got an email back confirming that cancellation will be scheduled for the 19th of Aug. My services are still not cancelled and i have been sending whatsapp message with no help. Please cancel my services and send confirmation of cancellation to my email address.

0
Replies (3)
Fly.Cool
Fly.Cool's reply25 Aug 2023, 17:03
Official
Good day Nomaswazi!

We have taken note of your query, and we will escalate it to the relevant department so that you will be assisted as requested. We do sincerely apologize for the inconvenience.
NS
Nomaswazi S's update26 Aug 2023, 10:23
Reviewer Update
I have been told that my query has been escalated for two weeks now..till today I haven’t been assisted!!! Poor service
NS
Nomaswazi S's update27 Aug 2023, 12:05
Reviewer Update
Can i please have confirmation of cancellation guys?