KS
Kavesh S
1 reviews | Active since Apr 2023
10 Jul 2025, 19:35
Poor service
Very poor communication Have a stupid robot named zoe that for the past year and a half has not been able to successfully authenticate my profile. Then these no number that you can phone inorder to lease with an individual to ask for help. With regards to their email communication it takes days to receive a response
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Replies (1)
Fly.Cool's replyOfficial
11 Jul 2025, 08:44Good day Kavesh
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have responded to your email.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have responded to your email.
Fly.Cool's reply11 Jul 2025, 08:44
Official
Good day Kavesh
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have responded to your email.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have responded to your email.