LM
Lesego M
1 reviews | Active since Dec 2020
24 Jun 2024, 11:52
Poor service
I paid for my installation 3 weeks ago, a installer only came on Saturday morning and then said it will be active in about 15 minutes but its Monday today more than 48 hours and the router is still not activated.
I have paid for the service more than 3 weeks ago but even today i still don't have a proper working system this is unacceptable really
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Fly.Cool's replyOfficial
24 Jun 2024, 12:45Good Afternoon Lesego,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to activate your service. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to activate your service. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply24 Jun 2024, 12:45
Official
Good Afternoon Lesego,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to activate your service. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated this to the relevant department in order to activate your service. Once again please do accept our apology and please give us time to resolve the query