KN
Karabo N
1 reviews | Active since Aug 2023
17 Aug 2023, 10:42
Poor Service
Internet connection is always down and they take so long to send technicians
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
17 Aug 2023, 11:50Good day Karabo!
Thank you for the feedback!
We sincerely apologize for the inconvenience you have experienced, we have logged a ticket with reference number ISP-***, so that the technical support team can assist you further.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have experienced, we have logged a ticket with reference number ISP-***, so that the technical support team can assist you further.
Fly.Cool's reply17 Aug 2023, 11:50
Official
Good day Karabo!
Thank you for the feedback!
We sincerely apologize for the inconvenience you have experienced, we have logged a ticket with reference number ISP-***, so that the technical support team can assist you further.
Thank you for the feedback!
We sincerely apologize for the inconvenience you have experienced, we have logged a ticket with reference number ISP-***, so that the technical support team can assist you further.
KN
Karabo N's updateReviewer Update
17 Aug 2023, 12:09How long is that gonna take if may ask? 2 weeks just like last time?
KN
Karabo N's update17 Aug 2023, 12:09
Reviewer Update
How long is that gonna take if may ask? 2 weeks just like last time?
Fly.Cool's replyOfficial
17 Aug 2023, 15:02Hi Karabo!
We can assure you once ticket is logged as we have done for you now, you will be assisted within the prescribed time which is 24 to 72hours.
Should you need to have further updates, do feel free to get in touch with via WhatsApp *** or email ***
We can assure you once ticket is logged as we have done for you now, you will be assisted within the prescribed time which is 24 to 72hours.
Should you need to have further updates, do feel free to get in touch with via WhatsApp *** or email ***
Fly.Cool's reply17 Aug 2023, 15:02
Official
Hi Karabo!
We can assure you once ticket is logged as we have done for you now, you will be assisted within the prescribed time which is 24 to 72hours.
Should you need to have further updates, do feel free to get in touch with via WhatsApp *** or email ***
We can assure you once ticket is logged as we have done for you now, you will be assisted within the prescribed time which is 24 to 72hours.
Should you need to have further updates, do feel free to get in touch with via WhatsApp *** or email ***
KN
Karabo N's updateReviewer Update
18 Aug 2023, 11:07Hi you haven't gotten back to me yet and what's funny is that you also did not reply to the email and WhatsApp message I wrote the day before yesterday.
KN
Karabo N's update18 Aug 2023, 11:07
Reviewer Update
Hi you haven't gotten back to me yet and what's funny is that you also did not reply to the email and WhatsApp message I wrote the day before yesterday.