LJ
Lemees J

1 reviews | Active since Aug 2024

03 Aug 2024, 10:07

POOR POOR POOR SERVICE!!!!!!!

I would not recommend Fly.cool to anyone. I've been waiting for feedback on my installation for 2 weeks. They avoid my emails and whatsapp messages. After struggling for so long, I've decided to cancel and get a refund, but not even a cancelation scares them. They just continue avoiding their clients. The service is extremely poor and disgusting! And I am just a client waiting on installation after they received full payment in seconds! Pathetic service!

0
Replies (2)
Fly.Cool
Fly.Cool's reply04 Aug 2024, 10:04
Official
Good Day  Lemees, 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Kindly note our FNO will call you tomorrow morning to advise on your installation. apologies for the delay
LJ
Lemees J's update05 Aug 2024, 14:14
Reviewer Update
I am still waiting on a call from fly.cool. I have sent more emails and whatsapp messages yet no response!