Poor Customer Service

Dear Flycool Customer Service,

I am writing to formally lodge a complaint regarding the lack of response to my requests for a new EasyPay number and the reconnection of my WiFi service.

I have made several attempts to contact Flycool regarding this matter, but I have received no response or meaningful assistance. Despite my repeated requests, my WiFi remains disconnected, and I have not been provided with the new EasyPay number I requested.

This lack of communication and customer service is extremely disappointing and has caused unnecessary inconvenience. I expect Flycool to take this matter seriously and provide me with an urgent update regarding the status of my request.

Please confirm receipt of this complaint and advise me when my EasyPay number will be issued and when my WiFi will be reconnected.

I look forward to your urgent response and resolution of this matter.