Poor customer service
No internet connection again. Wrote emails and WhatsApp to no avail. I don't know why this company still exist with such poor customer service.
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
30 Mar 2026, 16:24Hi Masixole,
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please send us your order details and contact details via private message so we can call you to review the matter and assist you further.
Kind regards
Fly.cool Support Team
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please send us your order details and contact details via private message so we can call you to review the matter and assist you further.
Kind regards
Fly.cool Support Team
Fly.Cool's reply30 Mar 2026, 16:24
Official
Hi Masixole,
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please send us your order details and contact details via private message so we can call you to review the matter and assist you further.
Kind regards
Fly.cool Support Team
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please send us your order details and contact details via private message so we can call you to review the matter and assist you further.
Kind regards
Fly.cool Support Team
Fly.Cool's replyOfficial
30 Mar 2026, 20:32Hi Masixole,
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please note that we did escalate your issue and your services are restored.
Kind regards
Fly.cool
Fly.Cool's reply30 Mar 2026, 20:32
Official
Hi Masixole,
We’re sorry to hear about the delay in response and understand how frustrating it is when you’re unable to get timely assistance.
This is certainly not the experience we aim to provide. Please note that we did escalate your issue and your services are restored.
Kind regards
Fly.cool