1 reviews | Active since Jan 2024
Payment Issue, Disconnection and Unresponsive Support
I recently encountered a significant issue with Fly.cool after making a payment for my internet service. Despite the payment being successful, my service was disconnected. Attempts to reach out for assistance have been futile; their WhatsApp support is unresponsive, and there are no clear contact details available on their website. This lack of accessible customer support is disappointing, especially for an ISP where reliable communication is crucial.
As an ISP, reliable service and prompt customer support are essential, but Fly.cool has fallen short. I hope they address these issues and provide better ways for customers to resolve problems efficiently.
If someone from Fly.cool can assist, please contact me directly at *** or ***. I look forward to resolving this matter as soon as possible.
