NM
Nolu M
1 reviews | Active since Dec 2015
04 May 2024, 17:47
Payment and reconnection
I’ve been trying to pay my account but I’m getting no assistance, the debit order didn’t go through, it’s been 3 days now with no connection. The whatsapp line is just useless, I’m not gettting help there either. This is a very frustrating situation
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Replies (1)
Fly.Cool's replyOfficial
06 May 2024, 10:49 Good Day Noluvuyo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please be advised that we have had your router reprovisioned, to assist with re-establishing your connection, so you may enjoy your service.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please be advised that we have had your router reprovisioned, to assist with re-establishing your connection, so you may enjoy your service.
Best regards,
Fly.Cool's reply06 May 2024, 10:49
Official
Good Day Noluvuyo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please be advised that we have had your router reprovisioned, to assist with re-establishing your connection, so you may enjoy your service.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience.
Please be advised that we have had your router reprovisioned, to assist with re-establishing your connection, so you may enjoy your service.
Best regards,