SD
Sindi D
1 reviews | Active since Jan 2016
27 Jan 2025, 09:55
Paying for nothing
Good day I took up a Fly cool package last month and never got access to your services after paying the initial R499 This month, Vuma tried to debit my account again for services that we never used I require the debit order to be canceled and my refund paid back to me Please assist
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
27 Jan 2025, 11:37Good morning Nontobeko
Thank you for your Feedback !
Please provide us with your router Serial Number located behind your router where all the details are for further assistance as we cannot locate your account with the provided details.
Thank you for your Feedback !
Please provide us with your router Serial Number located behind your router where all the details are for further assistance as we cannot locate your account with the provided details.
Fly.Cool's reply27 Jan 2025, 11:37
Official
Good morning Nontobeko
Thank you for your Feedback !
Please provide us with your router Serial Number located behind your router where all the details are for further assistance as we cannot locate your account with the provided details.
Thank you for your Feedback !
Please provide us with your router Serial Number located behind your router where all the details are for further assistance as we cannot locate your account with the provided details.
SD
Sindi D's updateReviewer Update
27 Jan 2025, 11:43S/N number
***E230AF
This I was told today belongs to the previous tenant
No one came to deactivate it, instead I had to get myself a new router from Rain and am being serviced by them since
I've got a number of whatsapp messages that I've been sending begging for your attention and assistance to no avail
I need my refund and I need the debit rder cancelled
***E230AF
This I was told today belongs to the previous tenant
No one came to deactivate it, instead I had to get myself a new router from Rain and am being serviced by them since
I've got a number of whatsapp messages that I've been sending begging for your attention and assistance to no avail
I need my refund and I need the debit rder cancelled
SD
Sindi D's update27 Jan 2025, 11:43
Reviewer Update
S/N number
***E230AF
This I was told today belongs to the previous tenant
No one came to deactivate it, instead I had to get myself a new router from Rain and am being serviced by them since
I've got a number of whatsapp messages that I've been sending begging for your attention and assistance to no avail
I need my refund and I need the debit rder cancelled
***E230AF
This I was told today belongs to the previous tenant
No one came to deactivate it, instead I had to get myself a new router from Rain and am being serviced by them since
I've got a number of whatsapp messages that I've been sending begging for your attention and assistance to no avail
I need my refund and I need the debit rder cancelled
Fly.Cool's replyOfficial
30 Jan 2025, 08:16Good Morning Nontobeko
Thank you for your Feedback !
Your router Serial Number ***E230AF has an In-Flight order under our services. Please contact your current ISP for further assistance or provide us with your Proof of Payment for further investigation via our Email *** or our WhatsApp helpline ***
Thank you for your Feedback !
Your router Serial Number ***E230AF has an In-Flight order under our services. Please contact your current ISP for further assistance or provide us with your Proof of Payment for further investigation via our Email *** or our WhatsApp helpline ***
Fly.Cool's reply30 Jan 2025, 08:16
Official
Good Morning Nontobeko
Thank you for your Feedback !
Your router Serial Number ***E230AF has an In-Flight order under our services. Please contact your current ISP for further assistance or provide us with your Proof of Payment for further investigation via our Email *** or our WhatsApp helpline ***
Thank you for your Feedback !
Your router Serial Number ***E230AF has an In-Flight order under our services. Please contact your current ISP for further assistance or provide us with your Proof of Payment for further investigation via our Email *** or our WhatsApp helpline ***