SR
Sheldon R
1 reviews | Active since Jul 2024
01 Sept 2024, 13:24
PATHETIC SERVICE FLY COOL!!!!!!!!!!!!
Why is there always a problem with your service i made payment but my service is still down.why is it easy to take my money but not deliver a service look like you are doing us a favour this is absolute a ******* service you deliver
Helpful (0)
Replies (8)0
Replies (8)
Fly.Cool's replyOfficial
02 Sept 2024, 09:10Good day Sheldon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department, and awaiting feedback. Once received we will revert back to you. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department, and awaiting feedback. Once received we will revert back to you. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply02 Sept 2024, 09:10
Official
Good day Sheldon
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department, and awaiting feedback. Once received we will revert back to you. Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated this to the relevant department, and awaiting feedback. Once received we will revert back to you. Once again please do accept our apology and please give us time to resolve the query
SR
Sheldon R's updateReviewer Update
02 Sept 2024, 09:28Why am i told now the acc has been suspended after i paid my acc yesterday morning
SR
Sheldon R's update02 Sept 2024, 09:28
Reviewer Update
Why am i told now the acc has been suspended after i paid my acc yesterday morning
Fly.Cool's replyOfficial
02 Sept 2024, 09:32Hi Sheldon,
Kindly send us proof of payment to ***
Kindly send us proof of payment to ***
Fly.Cool's reply02 Sept 2024, 09:32
Official
Hi Sheldon,
Kindly send us proof of payment to ***
Kindly send us proof of payment to ***
SR
Sheldon R's updateReviewer Update
02 Sept 2024, 15:47I sent my proof of payment through but nobody is coming back to me
SR
Sheldon R's update02 Sept 2024, 15:47
Reviewer Update
I sent my proof of payment through but nobody is coming back to me
SR
Sheldon R's updateReviewer Update
02 Sept 2024, 17:22How can fly cool still be in service with this **** service you offer you wanted my proof of payment i sent it to you no feedback given to me why my wifi is still off you guys dont give a rats ass about your customers as long as you are taking our money you dont care
SR
Sheldon R's update02 Sept 2024, 17:22
Reviewer Update
How can fly cool still be in service with this **** service you offer you wanted my proof of payment i sent it to you no feedback given to me why my wifi is still off you guys dont give a rats ass about your customers as long as you are taking our money you dont care
Fly.Cool's replyOfficial
03 Sept 2024, 08:48Hi Sheldon,
Please be advised that we have escalated the matter to the relevant team to allocate payment. Once we receive feedback we will revert back to you.
Once again please do accept our apology and please give us time to resolve the query
Please be advised that we have escalated the matter to the relevant team to allocate payment. Once we receive feedback we will revert back to you.
Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply03 Sept 2024, 08:48
Official
Hi Sheldon,
Please be advised that we have escalated the matter to the relevant team to allocate payment. Once we receive feedback we will revert back to you.
Once again please do accept our apology and please give us time to resolve the query
Please be advised that we have escalated the matter to the relevant team to allocate payment. Once we receive feedback we will revert back to you.
Once again please do accept our apology and please give us time to resolve the query
SR
Sheldon R's updateReviewer Update
03 Sept 2024, 16:10Iys been 3 days now without wifi paid on sunday morning im told my payment isnt reflecting up till now i am just told my query is being looked at i sent proof of payment to multuple people already with no blady feedback how hard ia it to track my payment you fly cool suck big time
SR
Sheldon R's update03 Sept 2024, 16:10
Reviewer Update
Iys been 3 days now without wifi paid on sunday morning im told my payment isnt reflecting up till now i am just told my query is being looked at i sent proof of payment to multuple people already with no blady feedback how hard ia it to track my payment you fly cool suck big time
SR
Sheldon R's updateReviewer Update
04 Sept 2024, 17:39Jisses no response what so ever no feedback ****al *** sevice
SR
Sheldon R's update04 Sept 2024, 17:39
Reviewer Update
Jisses no response what so ever no feedback ****al *** sevice