KR
Kamryn R

1 reviews | Active since Jun 2024

24 Jun 2024, 20:46

Pathetic service

Horrible service. Worst ever. Flycool are rouges they took my money and never connected my wifi. Almost a month now and they still haven't even acknowledged my emails or WhatsApp messages. If you are reading this now please don't sign up with flycool they are pathetic. Use an alternative isp.

0
Replies (3)
Fly.Cool
Fly.Cool's reply24 Jun 2024, 21:37
Official
Hello Kamryn ! Thank you for reaching out.

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

We apologize for the unpleasant experience you shared with our company. 

Please note we have sent a follow up email for your query.
We will advise as soon as we get feedback.

We apologize for the inconvenience caused.
KR
Kamryn R's update25 Jun 2024, 08:49
Reviewer Update
Yoh same excuse over and over follow up emails. Where's the proof? You probably sent 50 follow up emails without providing me with feedback?
Fly.Cool
Fly.Cool's reply25 Jun 2024, 17:00
Official
Hello Kamryn!

We apologize for the unpleasant experience you shared with our company.
We have further the escalated query, we are awaiting feedback and we will advise accordingly.

We truly apologize for the inconvenience.