Pathetic service

Im with fly cool only for a month now and am already sick and tired of their **** service they are giving we moved in on the 1st of may 2024 into our new residents then had to wait 10 days for activation after 10 days it was activated we then paid the subscription on the 28th of may 2024 we then diacovered the fiber line was damaged we reported it the same day technicians came out and fixed only on the 18th of june we then told our date that we paid will run from the 18th june instead of the 28th of june because we were unable to use the wifi on the 27th june our wifi stopped working i was then told we need to pay for it to be activated.why should i pay if i only used it for 9days .now im being told a technician will contact me.pathetic service sies i would not recommend vuma to anyone you do not have a direct line we must speak to a robot zoe