KB
Keith B
1 reviews | Active since Jun 2023
14 Sept 2024, 09:46
Pathetic Service
I've been sending emails to Flycool now for days but they don't respond. When they do, they tell you to send a message again. I need to update my payment details but there is just no response.
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
16 Sept 2024, 17:33Good Afternoon Keith,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Payment has been well received
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
May you enjoy your service
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Payment has been well received
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
May you enjoy your service
Fly.Cool's reply16 Sept 2024, 17:33
Official
Good Afternoon Keith,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Payment has been well received
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
May you enjoy your service
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Payment has been well received
Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session
May you enjoy your service