Pathetic service

I've sent the Proof of payment NUMEROUS TIMES I STILL DONT HAVE INTERNET!!!! THERES NO EMAIL ADDRESS ON YOUR REPLY!!! WHAT GAMES ARE YOU PLAYINH???

I AM STILL WAITING!!!! WHAT IS THIS??? PAY MY MONEY BACK IF YOUR SYSTEMS ARE FAILING YOU!!!! YOU HAVE LINES OPENED FOR CUSTOMERS THAT WANT TO SUBSCRIBE BUT NO LINES FOR QUERIES???? WHAT'S THAT?????

THE AGENT I SPOKE TO AT VUMA!!! LUFUNO!!! SPECIFIED THAT THEY CANNOT ATTEND TO COMPLAINTS BUT ONLY ATTEND TO NEW LEADS!!! BASICALLY PEOPLE THAT WANT TO JOIN THE SERVICE! SO YOU HAVE LINES OPENED FOR THOSE THAT WANT TO JOIN! BUT ONCE JOINED THERE ARE NO LINES OPENED FOR THEIR QUERIES?????? WHY MAKE ME PAY R429 FOR NO SERVICE???? WHAT IS THIS????

I HAVE STILL NOT BEEN ASSISTED!!!! GIVE ME MY MONEY BACK

STILL WAITING!!!!

24 HOURS HAVE PASSED AND I STILL HAVEN'T BEEN ASSISTED! NO REFUND, NO INTERNET. 24 HOURS LATER!!! YOUR SERVICE IS RIDICULOUS. YOU ARE SELLING US LIES!!!

YOU HAVE BEEEEEEEN SAYING THE SAME THING SINCE YESTERDAY MORNING!!!!!! YET THERES NO DIFFERENCE OR ANYTHING BEING DONE!

I HAVE A CHILD WHOS IN GRADE 12 AND NEEDS INTERNET TO STUDY!!! I PAID YOU FOR A SERVICE THAT YOU ARE NOT RENDERING!!!! WHAT BODY ARE YOU UNDER WHERE I CAN FILE A CASE?????? YOU'VE ****MED ME! GIVE ME YOUR CALL CENTER NUMBER AND ADDRESS IF THOSE EVEN EXIST!!!! WHY ARE YOU SELLING US LIES??????? WHAT THE HECK IS GOING ON IN THAT COMPANY?????????? IS THIS HOW YOU OPERATE ON A DAILY???? THATS WHY YOU DONT HAVE A CALL CENTER LINES BECAUSE YOU TAKE OUR MONEY AND THEN YOU DONT DELIVER!!!! ITS BEEN WAY OVER 24 HOURS!!!! I COMPLAINED IN THE MORNING ON THE 15TH ! IT IS MID DAY ON THE 16TH AND I STILL HAVEN'T RECEIVED ASSISTANCE NOT EVEN A PHONECALL!!!

I am reading reviews from many other customers and this seems to be a trend! You're very popular for not providing services to your clients!!!! This is ridiculous!!!

I regret the day I joined your services! You chase clients to join and then ditch them when there are issues! WHY DON'T YOU HAVE A CALL CENTER LINE????

WHY DON'T YOU ATTEND TO CUSTONER QUERIES????

WHY ARE YOU STILL OPERATING IF YOU CANT DELIVER???? I PAID R429!!!! FOUR HUNDRED AND TWENTY NINE!!! FOR WHAT???? TO BE ****ED BY YOU???

I NEED FACTS NOT ASSUMPTIONS!

GIVE ME THE RESTORATION TIME!!!! WHEN WILL I HAVE INTERNET???? I NEED FACTS

To everyone reading this review please be advised that I complained on the 15th May 2025 IN THE MORNING! I will come back when they've eventually fixed my issues and tell you that it's fixed! I want you to see how long it takes them to conclude customer queries so that you are fully aware before joining. Also, THEY HAVE NO CALL CENTER LINE! JUST WHATSAPP CHAT AND GUESS WHAT??? IM IGNORED ON THEIR CHATBOX ON WHATSAPP. IM BASICALLY SPEAKING TO MYSELF.

REMEMBER 15TH MAY 2025 IN THE MORNING!!!! COME BACK TO SEE THE DATE OF RESTORATION! I INTEND ON BEING 100% TRANSPARENT. KNOW WHAT YOU'RE PAYING FOR.

I am still waiting.... DAY 2

It is THIRD DAY and FLY.COOL still hasn't assisted me! Everyone who checks reviews before joining a service come over here and check this conversation!

DAY THREE OF NO INTERNET WHEN I PAID R429!!!! AN ENTIRE R429 DOWN THE DRAIN! I HAVEN'T EVEN BEEN CALLED BY THEM!!! DAY THREE OF NO INTERNET FLY.COOL/VUMA WHILL CHASE YOU TO USE THEIR SERVICE AND DITCH YOU WHEN PROBLEMS ARISE! DAY 3
DAY 3
DAY 3

AND WE ARE STILL WAITING. AS IM SPREADING THE WORD REGARDING MY EXPERIENCE WITH YOU, SO MANY PEOPLE ARE CONFIRMING YOUR INCOMPETENCE ITS ACTUALLY UNBELIEVABLE! I WISH I HAD KNOWN BEFORE JOINING. I CANNOT WAIT TO LEAVE BUT NOT WITHOUT MY MONEY MY DEARS!!! IM NOT LETTING MY R429 GO!!!! I WILL HOUND YOU UNTIL YOU REMEMBER YOUR DUTY!!!!

DAY 3
DAY 3
DAY 3

THEY SAID THREE DAYS!!! ITS DAY 3 AND STILL NO INTERNET

And We're now on DAY 4 of NO INTERNET!!!! THEY SAID 72 HOURS!!! WE'RE ALREADY HEADING TO 80 HOURS OF NO SERVICE!

DAY 4 GUYS!!!! DAY FOUR!!!!

THAT'S FLY.COOL/VUMA FOR YOU! DAY 4!!! IM HEADING STRAIGHT TO THEIR OFFICES TOMORROW TO DEMAND MY MONEY BACK. I WANT TO ASK THE POLICE TO ESCORT ME.

DAY 4 YA'LL. FLY.COOL/VUMA STILL HASNT ASSISTED ME. DAY 4!

IF YOURE READING THIS AND ARE AS EQUALLY FRUSTRATED AS I AM WITH THIS ****MING BUSINESS PLEASE CONTACT ME ON *** LETS SIGN A PETITION AGAINST THIS SERVICE. ENOUGH IS ENOUGH

THE REVIEWS SPEAK FOR THEMSELVES. THEIR COMPLAINTS OUTNUMBER COMPLIMENTS HEAVILY SO EVEN!!! ITS A HUGE NUMBER! LETS SIGN A PETITION GUYS!!! ENOUGH IS ENOUGH, WE WORK FOR OUR MONEY WE CANT ALLOW THEM TO ***** AND GET AWAY WITH IT. CONTACT ME ON *** (WHATSAPP AND CALLS) LETS ARRANGE AND SIGN A PETITION TO STOP THIS.

DAY 5!!!! DAY 5!!!! DAY 5!!!!

STILL NO INTERNET NOR ANY ASSISTANCE OR EFFORT FROM FLY.COOL/VUMA!!!!

DAY 5!!!! WAAAAAAY OVER THE PROMISED 72 HOURS!!!! DAY 5!!!!