MM
Mamolefe M
1 reviews | Active since Jul 2020
18 Dec 2023, 17:10
Pathetic service
Your service is ****. Fly.cool i made payment on the 28th last month still I have no wifi /installation you provide poor service and you have *********** agents!!!!
Helpful (0)
Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
19 Dec 2023, 17:45 Good Afternoon Mamolefe
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated your query to the relevant department, they will call you tomorrow morning to resolve the issue.
Upon checking your account, I do see it registered on an incorrect address hence there was a delay with installation Once again please do accept our apology and please give us time to resolve this
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated your query to the relevant department, they will call you tomorrow morning to resolve the issue.
Upon checking your account, I do see it registered on an incorrect address hence there was a delay with installation Once again please do accept our apology and please give us time to resolve this
Fly.Cool's reply19 Dec 2023, 17:45
Official
Good Afternoon Mamolefe
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated your query to the relevant department, they will call you tomorrow morning to resolve the issue.
Upon checking your account, I do see it registered on an incorrect address hence there was a delay with installation Once again please do accept our apology and please give us time to resolve this
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience I have escalated your query to the relevant department, they will call you tomorrow morning to resolve the issue.
Upon checking your account, I do see it registered on an incorrect address hence there was a delay with installation Once again please do accept our apology and please give us time to resolve this
MM
Mamolefe M's updateReviewer Update
19 Dec 2023, 21:44- I’ve provided my address EIGHT times correctly not sure what you trying to imply by “ i gave the incorrect address “ i cant attach the chat to show
MM
Mamolefe M's update19 Dec 2023, 21:44
Reviewer Update
- I’ve provided my address EIGHT times correctly not sure what you trying to imply by “ i gave the incorrect address “ i cant attach the chat to show