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Papie M
1 reviews | Active since Dec 2016
26 Jun 2024, 07:37
Pathetic, *********** service
Been waiting for my refund for the past two months and to this day nothing has been done, only feedback is escalation. Flycool is the worst when it comes to customer service. I want my ****en money😡😡😡😡😡I'm also not gonna pay my subscription rather find an alternative provider
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Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
26 Jun 2024, 18:42Hello Lloyd ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have sent follow up email, with regards to your refund.
We apologize for the delays and the inconvenience
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have sent follow up email, with regards to your refund.
We apologize for the delays and the inconvenience
Fly.Cool's reply26 Jun 2024, 18:42
Official
Hello Lloyd ! Thank you for reaching out.
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have sent follow up email, with regards to your refund.
We apologize for the delays and the inconvenience
We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.
We apologize for the unpleasant experience you shared with our company.
Kindly note we have sent follow up email, with regards to your refund.
We apologize for the delays and the inconvenience
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Papie M's updateReviewer Update
28 Jun 2024, 07:34How long should i wait to get my money back? Its already two months now. Since you cant refund me, add that money to my subscription for this month
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Papie M's update28 Jun 2024, 07:34
Reviewer Update
How long should i wait to get my money back? Its already two months now. Since you cant refund me, add that money to my subscription for this month
PM
Papie M's updateReviewer Update
29 Jun 2024, 07:31Received this message "Fly.cool payment reminder: Your service will expire tonight"....its so unfair that i have to pay for services yet im being owed by the same company. Immediately after my refund is paid that's if it will ever be paid, i want to cancel
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Papie M's update29 Jun 2024, 07:31
Reviewer Update
Received this message "Fly.cool payment reminder: Your service will expire tonight"....its so unfair that i have to pay for services yet im being owed by the same company. Immediately after my refund is paid that's if it will ever be paid, i want to cancel