J
Javed

1 reviews | Active since Jun 2025

30 Jun 2025, 14:39

pathetic customer service

Pathetic customer service, having a bot handle your queries as live agents are non existent

0
Replies (3)
Fly.Cool
Fly.Cool's reply30 Jun 2025, 15:39
Official
Good Afternoon Javed 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days 
J
Javed's update30 Jun 2025, 15:41
Reviewer Update
Funny how it is possible to respond here instead of the support request i have sent thru
Fly.Cool
Fly.Cool's reply07 Jul 2025, 14:19
Official
Our communication platforms tend to face a wide range of back log. However, rest assured that you will be assisted as soon as possible. For further assistance, certain support queries can be assisted right here on Hello Peter. 

Please advice your query for further assistance