LM
Lebogang M

1 reviews | Active since Jan 2022

03 Jun 2024, 17:29

Paid for wifi instal...

Paid for wifi installation on the 05/05/2024 only to find out that there is no infrastructure in our area, was told after making payment they have installed a poll in the yard promised to come back with no updates.. We need refund and they must cancel the application so we can apply somewere.. Contact details ***

0
Replies (5)
Fly.Cool
Fly.Cool's reply04 Jun 2024, 12:35
Official
Hello Lebogang 

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

We apologize for the unpleasant experience you shared with our company. 
Please provide us with the bank details, to submit refund request.
LM
Lebogang M's update04 Jun 2024, 12:39
Reviewer Update
Tiny Susan Mhlongo
Capitec Bank
Savings Account
***
Whats the turnaround, because it's a month now since we have been waiting, and please send your guys to come take out the poll in the yard
LM
Lebogang M's update04 Jun 2024, 16:05
Reviewer Update
Hi

We paid on the 05 of May, it's already a month can you fast track the payment
LM
Lebogang M's update05 Jun 2024, 11:21
Reviewer Update
Hi

When will it be done, because we need to use to apply with Vuma, and please send someone to come remove the poll in the yard
LM
Lebogang M's update06 Jun 2024, 17:55
Reviewer Update
We did the payment on the 05th of last month, it's a month since we paid and awaiting for a refund