Paid for wifi instal...

Item: Fly.Cool
Rating: 1
Author: Lebogang M

Paid for wifi installation on the 05/05/2024 only to find out that there is no infrastructure in our area, was told after making payment they have installed a poll in the yard promised to come back with no updates.. We need refund and they must cancel the application so we can apply somewere..was told that refund takes a month so it's over a month no refund is paid to us, Contact details ***

Helpful (0)

Replies (1)

Fly.Cool's replyOfficial

20 Jun 2024, 10:56

Hello Lebogang ! Thank you for reaching out.

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

Please note refund is not yet processed.
Finance is still working on backlog, we understand the frustrations that comes with waiting.
Please be rest assured you will be refunded.
We apologize for the delays and the inconvenience

Fly.Cool's reply20 Jun 2024, 10:56

Official