MB
Manzoor B
1 reviews | Active since Aug 2024
05 Aug 2024, 15:16
Package upgrade
I have been in contact with them since Thursday when I made the deposit to upgrade my package, I paid but I am still awaiting for the network to be connected, I did not even get a order number or sms with my new details I have been using the service for more than a few years but this is making me consider changing providers.
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Replies (2)
Fly.Cool's replyOfficial
06 Aug 2024, 08:15Good day Manzoor!
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to locate your account and is unable to. Please send us your router serial number starting with 48575
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to locate your account and is unable to. Please send us your router serial number starting with 48575
Fly.Cool's reply06 Aug 2024, 08:15
Official
Good day Manzoor!
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to locate your account and is unable to. Please send us your router serial number starting with 48575
It is very unfortunate that you have had to go through this unpleasant experience. We always strive to do better by all our valued clients.
We do want to assist you as best we can so as to make you whole however, we are trying to locate your account and is unable to. Please send us your router serial number starting with 48575
MB
Manzoor B's updateReviewer Update
12 Aug 2024, 09:57Still no assistance, wow this is such great service.
MB
Manzoor B's update12 Aug 2024, 09:57
Reviewer Update
Still no assistance, wow this is such great service.