EM
Estelle M

1 reviews | Active since Jan 2025

12 May 2025, 12:06

Once again no internet and no help

Internet more off than on. Getting any real live person or even a robot to answer is impossible. This place has ZERO service. Every single time. Their so called Watsap - never any response. Ridiculous

0
Replies (2)
Fly.Cool
Fly.Cool's reply12 May 2025, 14:09
Official
Good day Estelle.
Thank you for your Feedback!

Please note that your Openserve order *** has no visual faults under it's connection. Please confirm when your last payment was made as your order seems to be invalid with it's payment for further assistance


Fly.Cool
Fly.Cool's reply12 May 2025, 14:09
Official
Good Afternoon Estelle  
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Your connection has been restored successfully! , should it be intermittent or is lagging please reboot the router for about 10 to 15 mins and monitor there after, if the problem persists do let us know 
make sure to forget the network when reconnecting using your password again as this will help refresh and create a new session