Non-existent Customer Service

Ohh they are the worst, even in my next life, we would never use their service. My husband changed his card and then the payment didn't go off, right we spent days on the char with Zoe the robot trying to update card details with no success until the service was eventually suspended.

We tried to go on a live chat and waited for hours respectively. I on my phone and my husband on his phone , while doing this we have tenants who are working from home and without internet and myself included as I also work from home.

At 4pm if not 5pm, the payment went through and it's a day gone with no work done.

I am writing this now because I just got a text on WhatsApp from a Siyabonga offering to help and he is responding to messages from yesterday.

It's ridiculous!!!