MW
Malory W
1 reviews | Active since Sept 2018
22 Apr 2024, 08:18
Non existent customer service
I logged a ticket and still have not received any response. The little box next to the router is damaged and not functional. Shockingly, one has to leave a review here to receive assistance.
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
22 Apr 2024, 15:53 Good Afternoon Malory
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are unable to locate your account. Please provide your serial number on the router starting with 48
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are unable to locate your account. Please provide your serial number on the router starting with 48
Fly.Cool's reply22 Apr 2024, 15:53
Official
Good Afternoon Malory
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are unable to locate your account. Please provide your serial number on the router starting with 48
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we are unable to locate your account. Please provide your serial number on the router starting with 48
MW
Malory W's updateReviewer Update
23 Apr 2024, 08:22***3B27360AB
MW
Malory W's update23 Apr 2024, 08:22
Reviewer Update
***3B27360AB
Fly.Cool's replyOfficial
24 Apr 2024, 19:35Good evening Malory,
Kindly be advised that we have escalated the matter for you and your updated ticket number is ***8.
Kindly be advised that we have escalated the matter for you and your updated ticket number is ***8.
Fly.Cool's reply24 Apr 2024, 19:35
Official
Good evening Malory,
Kindly be advised that we have escalated the matter for you and your updated ticket number is ***8.
Kindly be advised that we have escalated the matter for you and your updated ticket number is ***8.
MW
Malory W's updateReviewer Update
25 Apr 2024, 12:19Please advise me on the status
MW
Malory W's update25 Apr 2024, 12:19
Reviewer Update
Please advise me on the status