NK
Noma K
1 reviews | Active since Apr 2024
03 Apr 2024, 12:22
Noma
I have been trying to contact a fly cool for the past 4 days trying to make a payment this is ridiculous can we please get some assistance or cancel our subscriptions
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Fly.Cool's replyOfficial
04 Apr 2024, 07:48Good day Noma,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have had some difficulties with our payment systems however all is in order now. We can also see that you have manage to make payment.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have had some difficulties with our payment systems however all is in order now. We can also see that you have manage to make payment.
Fly.Cool's reply04 Apr 2024, 07:48
Official
Good day Noma,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have had some difficulties with our payment systems however all is in order now. We can also see that you have manage to make payment.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
We have had some difficulties with our payment systems however all is in order now. We can also see that you have manage to make payment.