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leigh R

1 reviews | Active since Feb 2015

19 Jun 2024, 08:01

No response from FlyCool for 2 days

<div>I have been trying to reach Flycool Via Whatsapp Email. Live chat just to get a payment link been struggling for 2 days. Pathetic service. As soon as respond I'm changing my ISP</div>

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Replies (5)
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leigh R's update19 Jun 2024, 17:31
Reviewer Update
Hi Payment went off at 10am. And I still have no internet
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leigh R's update19 Jun 2024, 18:24
Reviewer Update
Still haven't received any communication my internet has no been off for more that 36hrs
lR
leigh R's update19 Jun 2024, 19:08
Reviewer Update
This is completely ridiculous still no response from on all the medias
lR
leigh R's update19 Jun 2024, 19:42
Reviewer Update
No response. Canceling my contract with FlyCool
Fly.Cool
Fly.Cool's reply20 Jun 2024, 11:00
Official
Hello Leigh! Thank you for reaching out.

We appreciate you taking the time to leave this review and sharing your experience with us.
Our aim is to provide the best possible service to all our valued customers at all times.

We apologize for the unpleasant experience you shared with our company. 

There was a system glitch when system was activating your order.

We have escalated the query to Vuma, for further assistance, we will advise once we get feedback.

We apologize for the inconvenience.