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iM
ignectia M

1 reviews | Active since Nov 2015

08 Jun 2025, 09:41

No response for months now

I have been trying to communicate via live chat, email and WhatsApp but nobody responds. I am Moving to a new place and would like to know what is going to happen with the router. I have contacted Vuma already they told me to contact FLY COOL

0
Replies (5)
Fly.Cool
Fly.Cool's reply08 Jun 2025, 10:45
Official
Good Afternoon  
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 

Kindly note that the router needs to stay at the old address as it is registered with that address. 

Please do not hesitate to contact us on our contact platforms below:
WhatsApp: ***4 Email: *** Website: www.fly.cool  

Best regards,

iM
ignectia M's update08 Jun 2025, 10:55
Reviewer Update
How do I go about registering a new one under my name at a different address coz contacting you guys is a nightmare
Fly.Cool
Fly.Cool's reply09 Jun 2025, 14:02
Official
Good day Ignectia 

You can contact us on the below platforms:

WhatsApp: ***4 Email: *** Website: www.fly.cool  Facebook: https://www.facebook.com/share/1CbwmfEmDX/

Best regards,

iM
ignectia M's update09 Jun 2025, 14:04
Reviewer Update
Thank you 🙏🏼
Fly.Cool
Fly.Cool's reply11 Jun 2025, 12:47
Official
Thank you for your Feedback!

Best regards,