NB
Nathan B
1 reviews | Active since Jul 2023
23 Jul 2023, 17:45
No internet since th...
No internet since this morning
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
24 Jul 2023, 09:42Good day Nathan!
Thank you for the feedback!
We are sorry to hear about the current inconvenience you are experiencing, that is not what we want for any of our customers. We take all customer queries serious and appreciate the feedback so that we can make this right for you.
We see your line is not active at the moment and it needs to be reprovisioned, there is ticket that was logged with the reference number ISP-***, the VUMA technical support team are going to assist you and get you reconnected as soon as possible.
Once again please accept our humble apologies.
Thank you for the feedback!
We are sorry to hear about the current inconvenience you are experiencing, that is not what we want for any of our customers. We take all customer queries serious and appreciate the feedback so that we can make this right for you.
We see your line is not active at the moment and it needs to be reprovisioned, there is ticket that was logged with the reference number ISP-***, the VUMA technical support team are going to assist you and get you reconnected as soon as possible.
Once again please accept our humble apologies.
Best regards,
Fly.Cool's reply24 Jul 2023, 09:42
Official
Good day Nathan!
Thank you for the feedback!
We are sorry to hear about the current inconvenience you are experiencing, that is not what we want for any of our customers. We take all customer queries serious and appreciate the feedback so that we can make this right for you.
We see your line is not active at the moment and it needs to be reprovisioned, there is ticket that was logged with the reference number ISP-***, the VUMA technical support team are going to assist you and get you reconnected as soon as possible.
Once again please accept our humble apologies.
Thank you for the feedback!
We are sorry to hear about the current inconvenience you are experiencing, that is not what we want for any of our customers. We take all customer queries serious and appreciate the feedback so that we can make this right for you.
We see your line is not active at the moment and it needs to be reprovisioned, there is ticket that was logged with the reference number ISP-***, the VUMA technical support team are going to assist you and get you reconnected as soon as possible.
Once again please accept our humble apologies.
Best regards,