No internet connection for days and NO ASSISTANCE.

So after writing a long email that was responded to after 2 days, endless chats with Zoe the ai girlie or whatever, I still haven't received help. Day 3. Vuma says contact isp because they've done their part, at least they have a contact center ke for some assistance but.... FLYCOOL THOUGH 😡😡😡😡😡😡😡😡😡 IF YOU DON'T CHAT WITH ZOE, IT'S THE EMAIL THAT GETS RESPONDED TO AFTER 2 DAYS WITH THEM SAYING THEY CALLED AND YOU PICKED BUT DIDN'T SPEAK SO I'M ASSUMING NOW I'LL WAIT 4 DAYS FOR SOME OTHER STUPID RESPONCE BUT STILL THERE'S NO CONNECTION. YI MOVIE SERIOUS, IT'S ALMOST AS IF THEY'RE DOING YOU A FAVOUR. I think the pits is having to deal with their ai bot Zoe. @vumatel says it's not our issue. OKSALAYO NO INTERNET CONNECTION AND IT'S DAY 3. Yoh ***!!!!!!😡😡😡😡😡😡😡 WHERE CAN I ESCALATE TO GET ASSISTANCE? #FLYCOOL*******SERVICE