J(K
James (Junaid) Keraan
1 reviews | Active since Mar 2021
25 Sept 2024, 12:13
No internet and compensation request
13 days of no internet. I would like my compensation I will gladly change all my reviews of the business once my internet is connected again and compensation is given
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
25 Sept 2024, 14:53Afternoon James Keraan
Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Best regards,
Fly.Cool's reply25 Sept 2024, 14:53
Official
Afternoon James Keraan
Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Best regards,
J(K
James (Junaid) Keraan's updateReviewer Update
25 Sept 2024, 14:59Please provide me with time scales
J(K
James (Junaid) Keraan's update25 Sept 2024, 14:59
Reviewer Update
Please provide me with time scales
Fly.Cool's replyOfficial
26 Sept 2024, 12:00Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Best regards,
Fly.Cool's reply26 Sept 2024, 12:00
Official
Your logged ticket case ***7 is still open, I have further escalated the matter which will help speed up the process of either the fault being remotely fixed or either a technical inspection done whereby you'll be contacted before their arrival. We apologies for this inconvenience
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Escalate Case ***7
Case ***7 has already been escalated to Level 3.
Best regards,
J(K
James (Junaid) Keraan's updateReviewer Update
04 Nov 2024, 06:37Hi, I would like to confirm if your company debited me at the end of September? As I did request at the end of September that I pay half my monthly fee and at the end of October that I do not get charged at all.
J(K
James (Junaid) Keraan's update04 Nov 2024, 06:37
Reviewer Update
Hi, I would like to confirm if your company debited me at the end of September? As I did request at the end of September that I pay half my monthly fee and at the end of October that I do not get charged at all.