TG
Thato G
1 reviews | Active since May 2023
03 Nov 2025, 16:43
No help
My son did a factory reset on the vuma router and now I do not have internet I have been trying to get hold of flycool via email and WhatsApp but all I get is bots asking me the same questions again and again even now I have no internet I cannot get hold of anyone working at flycool im very disappointed
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Replies (2)0
Replies (2)
Fly.Cool's replyOfficial
03 Nov 2025, 16:56Good Afternoon Thato
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to the relevant team. Your ticket number is ***1
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to the relevant team. Your ticket number is ***1
Fly.Cool's reply03 Nov 2025, 16:56
Official
Good Afternoon Thato
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to the relevant team. Your ticket number is ***1
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that the matter has been escalated to the relevant team. Your ticket number is ***1
TG
Thato G's updateReviewer Update
03 Nov 2025, 17:05Okay I will wait
TG
Thato G's update03 Nov 2025, 17:05
Reviewer Update
Okay I will wait