No customer service

Never ever use this network provider all they care about is your money after you make payment they don't care....I ordered two weeks ago made payment almost immediately the next day I get a phone Call arranging the schedule of the fibre they than came the arranged time this was on a Friday than the guy tells me there is no power on our cable and they can't install now so I ask him why he said because the people that have to activate the fibre after installation is not around in my area,my question is how do you send people out to install but you don't send people to activate I than tried to understand because I work in the hospitality industry and I don't like being difficult to people because I know how it feels having difficult customers...they left said they would be back the Monday...it's Tuesday already no sign no messages, emails,or anything to reschedule this is the worst I've ever seen in my life really I am so amazed at how you just don't care about your customers...I made payment and yet they just don't care you don't even have a customer care line like is this seriously a legit business that treat customers like this I found a number on the web of someone and they actually telling me our area is now on hold and I asked for how long they say they don't know like seriously I just have to sit around you actually saying to your customers you will wait until we feel fit to assist you if I know you guys were so bad I would have never ever gotten fibre with use sies disgusting service really