bB
bronwyn B
1 reviews | Active since Oct 2016
07 Mar 2025, 11:18
No connection since inception 1 March Fly Cool is pathetic
No connection to my devices and Still no feedback from Fly Cool, since saturday 1 March until today, there has been no communication from Fly Cool, even after their initial reply to say they will attend to it. There service is pathetic. I dont even know what to do or say, I paid already but really dont want to continue with them as n service provider.
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Fly.Cool's replyOfficial
07 Mar 2025, 11:39Good day Bronwyn,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***1.
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***1.
Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply07 Mar 2025, 11:39
Official
Good day Bronwyn,
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***1.
Once again please do accept our apology and please give us time to resolve the query
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
The matter has been escalated to Vuma and they will be in contact with you soon. Your ticket number is ***1.
Once again please do accept our apology and please give us time to resolve the query