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ovayo N

1 reviews | Active since Dec 2016

17 Apr 2025, 08:43

No connection

I have been trying to get hold of someone to assist for over month with no luck. No customer service but quick to debit my account each and every month with ridiculous connection.

0
Replies (11)
Fly.Cool
Fly.Cool's reply17 Apr 2025, 09:56
Official
Good day Ovayo
 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience

Please note that we unable to locate your account. Kindly send us your router serial number starting with 48
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ovayo N's update17 Apr 2025, 09:58
Reviewer Update
*** not going through and WhatsApp where you get answered by reboot ***.
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ovayo N's update17 Apr 2025, 10:01
Reviewer Update
Router no: SN:***EC0A6 please provide with number I can call to speak to agent
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ovayo N's update17 Apr 2025, 10:44
Reviewer Update
Please assist downgrading my package aswell currently paying R500 for no connection
Fly.Cool
Fly.Cool's reply17 Apr 2025, 11:09
Official
Kindly note if you would like to change your package you would need to contact us 2 days before your debit date.
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ovayo N's update17 Apr 2025, 11:10
Reviewer Update
My next debt on the 25th
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ovayo N's update17 Apr 2025, 12:25
Reviewer Update
No please check every month you guys debit on 25th I can print out statement
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ovayo N's update17 Apr 2025, 12:25
Reviewer Update
Please downgrade my package
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ovayo N's update17 Apr 2025, 12:29
Reviewer Update
I do not want any problems honestly regarding this. I have tolerated enough from your company.

PLEASE GIVE ME NUMBER TO CALL
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ovayo N's update17 Apr 2025, 12:32
Reviewer Update
BESIDES I HAVE BEEN PAYING FOR NO CONNECTIONS FOR MONTHS NOW
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ovayo N's update17 Apr 2025, 12:33
Reviewer Update
THIS IS THE ONLY PLATFORM YOU GUYS RESPOND TO PEOPLES QUERY WHICH IS NOT ON