Network issues are orchestrated by fly.cool

Network black out appears to be orchestrated and controlled. I encounter this problem each Thursday and Friday when I try to access the Internet. I have been encountering this issue for the past three weeks on every Thursday and Friday of the week. I am unable to login in to the network when I attempt to do so. They informed me last week that my account needed to be reordered. They resolved the issue for six days, but it has recurred today. I am tired of paying fly.cool for a service that is nonexistent. This is a source of frustration for me, as I am now forced to have backup of data from other networks, as there is a guarantee of a network blackout on Thursday.