LN
Luvuyo N
1 reviews | Active since Jan 2024
11 Jan 2024, 00:39
My wifi cable is damaged
Again I'm complaining due to no one responding or telling when will my wifi cable be fixed, third week now, can you please call me so that we can sort out this poor service that I'm getting from you guys but you still take a payment call me on this number *** Luvuyo
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Fly.Cool's replyOfficial
11 Jan 2024, 12:24Good day Luvuyo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We regret to inform you that Vumatel's service updates have been temporarily halted due to recent incidents of violence in the local area, affecting our ability to carry out installations and maintenance.
We understand the inconvenience this may cause and assure you that we are closely monitoring the situation. Our top priority is the safety of our team members and customers. We will keep you informed and resume services as soon as it is deemed safe to do so.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We regret to inform you that Vumatel's service updates have been temporarily halted due to recent incidents of violence in the local area, affecting our ability to carry out installations and maintenance.
We understand the inconvenience this may cause and assure you that we are closely monitoring the situation. Our top priority is the safety of our team members and customers. We will keep you informed and resume services as soon as it is deemed safe to do so.
Fly.Cool's reply11 Jan 2024, 12:24
Official
Good day Luvuyo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We regret to inform you that Vumatel's service updates have been temporarily halted due to recent incidents of violence in the local area, affecting our ability to carry out installations and maintenance.
We understand the inconvenience this may cause and assure you that we are closely monitoring the situation. Our top priority is the safety of our team members and customers. We will keep you informed and resume services as soon as it is deemed safe to do so.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We regret to inform you that Vumatel's service updates have been temporarily halted due to recent incidents of violence in the local area, affecting our ability to carry out installations and maintenance.
We understand the inconvenience this may cause and assure you that we are closely monitoring the situation. Our top priority is the safety of our team members and customers. We will keep you informed and resume services as soon as it is deemed safe to do so.