EG
Elaine G
1 reviews | Active since Jan 2020
19 Jan 2023, 15:56
Lack of customer suppport
I have been trying to cancel my service for the past 2 week. All i get is a system generated email response to the countless emails that i have sent. The whats app line does not work. I have logged 3 service tickets on the fly.cool website. To date i have not had any assistance. Ive been paying for a serice that i cannot use for the past 1.5 months.
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Fly.Cool's replyOfficial
19 Jan 2023, 17:05Good day Elaine!
Thank you for the feedback!
We are committed to giving the best possible service to all our customers.
It is very unfortunate that you have had a bad experience and that we did not match your expectations, it was by far not intentional.
Rest assured will look into your matter and communicate accordingly.
Thank you for the feedback!
We are committed to giving the best possible service to all our customers.
It is very unfortunate that you have had a bad experience and that we did not match your expectations, it was by far not intentional.
Rest assured will look into your matter and communicate accordingly.
Fly.Cool's reply19 Jan 2023, 17:05
Official
Good day Elaine!
Thank you for the feedback!
We are committed to giving the best possible service to all our customers.
It is very unfortunate that you have had a bad experience and that we did not match your expectations, it was by far not intentional.
Rest assured will look into your matter and communicate accordingly.
Thank you for the feedback!
We are committed to giving the best possible service to all our customers.
It is very unfortunate that you have had a bad experience and that we did not match your expectations, it was by far not intentional.
Rest assured will look into your matter and communicate accordingly.