Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team. Your ticket number is ***4 Once again please do accept our apology and please give us time to resolve the query
Best regards,
Fly.Cool's reply19 May 2024, 12:14
Official
Good Afternoon Siyanda
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Kindly note that we have escalated the matter to the relevant team. Your ticket number is ***4 Once again please do accept our apology and please give us time to resolve the query