CM
Chidi M
1 reviews | Active since Aug 2023
08 Aug 2023, 17:07
ISP ❌ CANCELATIONS
Am having difficulties in canceling my services with fly.cool it's been 7 days since I requested a cancellation of their services but nothing is happening, can anyone assist?
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
08 Aug 2023, 20:29Good day Chidi!
Thank you for the feedback!
We are sorry to hear about your experience with us, that is by far what we want for any of our valued customers. We appreciate each and every one of you and are committed to providing good service even at the end, please note you are not involuntarily bound to us, and you are free to change paths as you wish though sad to have you leave us.
Your request was indeed sent to the relevant department, Cancellations, and your line will be released we can assure you of that, we understand you have been patient as this process is ongoing.
Please remember our doors are always open should you need anything else.
Thank you for the feedback!
We are sorry to hear about your experience with us, that is by far what we want for any of our valued customers. We appreciate each and every one of you and are committed to providing good service even at the end, please note you are not involuntarily bound to us, and you are free to change paths as you wish though sad to have you leave us.
Your request was indeed sent to the relevant department, Cancellations, and your line will be released we can assure you of that, we understand you have been patient as this process is ongoing.
Please remember our doors are always open should you need anything else.
Best regards,
Fly.Cool's reply08 Aug 2023, 20:29
Official
Good day Chidi!
Thank you for the feedback!
We are sorry to hear about your experience with us, that is by far what we want for any of our valued customers. We appreciate each and every one of you and are committed to providing good service even at the end, please note you are not involuntarily bound to us, and you are free to change paths as you wish though sad to have you leave us.
Your request was indeed sent to the relevant department, Cancellations, and your line will be released we can assure you of that, we understand you have been patient as this process is ongoing.
Please remember our doors are always open should you need anything else.
Thank you for the feedback!
We are sorry to hear about your experience with us, that is by far what we want for any of our valued customers. We appreciate each and every one of you and are committed to providing good service even at the end, please note you are not involuntarily bound to us, and you are free to change paths as you wish though sad to have you leave us.
Your request was indeed sent to the relevant department, Cancellations, and your line will be released we can assure you of that, we understand you have been patient as this process is ongoing.
Please remember our doors are always open should you need anything else.
Best regards,