T
Tashlynn
1 reviews | Active since Mar 2023
08 Mar 2025, 16:38
Internet issues
Good day
I am without internet for two days for my work is standing still with no internet. I have made contact on whatsapp and email and live chat regarding my internet issue with no response from either the of the socials. I started to get irritated with the service provider as i am waiting on a agent to assist me for two days.
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Replies (1)
Fly.Cool's replyOfficial
08 Mar 2025, 19:15Good Evening Tashlynn
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
I have escalated this to the relevant department. Your ticket number is ***2
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
I have escalated this to the relevant department. Your ticket number is ***2
Fly.Cool's reply08 Mar 2025, 19:15
Official
Good Evening Tashlynn
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
I have escalated this to the relevant department. Your ticket number is ***2
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days
I have escalated this to the relevant department. Your ticket number is ***2