EV
Eubin V
1 reviews | Active since May 2022
12 Apr 2026, 09:26
Internet issue and bad customer service
They never respond to your issues internet been slow for months getting 16 mbs but pay for 40mbs even with a cable i thinking of changing my isp for the are very poor when it comes to customer service
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Fly.Cool's replyOfficial
12 Apr 2026, 13:59Hi Eubin,
We’re sorry to hear that you’re experiencing intermittent or slow connectivity. We understand how disruptive this can be.
WiFi performance can sometimes be affected by a number of factors, including signal strength, device placement, congestion, or an underlying line fault. We’d like to investigate this further and assist accordingly.
Please send us your order details and contact information via private message so our team can assess the issue and call you to assist you further.
Kind regards,
Fly.cool Support Team
We’re sorry to hear that you’re experiencing intermittent or slow connectivity. We understand how disruptive this can be.
WiFi performance can sometimes be affected by a number of factors, including signal strength, device placement, congestion, or an underlying line fault. We’d like to investigate this further and assist accordingly.
Please send us your order details and contact information via private message so our team can assess the issue and call you to assist you further.
Kind regards,
Fly.cool Support Team
Fly.Cool's reply12 Apr 2026, 13:59
Official
Hi Eubin,
We’re sorry to hear that you’re experiencing intermittent or slow connectivity. We understand how disruptive this can be.
WiFi performance can sometimes be affected by a number of factors, including signal strength, device placement, congestion, or an underlying line fault. We’d like to investigate this further and assist accordingly.
Please send us your order details and contact information via private message so our team can assess the issue and call you to assist you further.
Kind regards,
Fly.cool Support Team
We’re sorry to hear that you’re experiencing intermittent or slow connectivity. We understand how disruptive this can be.
WiFi performance can sometimes be affected by a number of factors, including signal strength, device placement, congestion, or an underlying line fault. We’d like to investigate this further and assist accordingly.
Please send us your order details and contact information via private message so our team can assess the issue and call you to assist you further.
Kind regards,
Fly.cool Support Team