AA
Aaliyah A
1 reviews | Active since Mar 2009
26 Dec 2023, 19:07
Internet down
You are the most pathetic Service Provider You do not understand the meaning of providing a service. No contact with your clients to advise what the problem or reason is for internet being down
Helpful (0)
Replies (1)0
Replies (1)
Fly.Cool's replyOfficial
27 Dec 2023, 11:21Good Morning Aaliyah
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. Please note that we have had a look at your account and it has come to our attention that there is a General Outage affecting your area, where the fibre cable was damaged. Please give us time to handle the matter, as technicians are on the scene to begin with the repairs.
Once again please do accept our apology and we hope to have the matter sorted out promptly.
May you have an awesome day further.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. Please note that we have had a look at your account and it has come to our attention that there is a General Outage affecting your area, where the fibre cable was damaged. Please give us time to handle the matter, as technicians are on the scene to begin with the repairs.
Once again please do accept our apology and we hope to have the matter sorted out promptly.
May you have an awesome day further.
Fly.Cool's reply27 Dec 2023, 11:21
Official
Good Morning Aaliyah
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. Please note that we have had a look at your account and it has come to our attention that there is a General Outage affecting your area, where the fibre cable was damaged. Please give us time to handle the matter, as technicians are on the scene to begin with the repairs.
Once again please do accept our apology and we hope to have the matter sorted out promptly.
May you have an awesome day further.
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience. Please note that we have had a look at your account and it has come to our attention that there is a General Outage affecting your area, where the fibre cable was damaged. Please give us time to handle the matter, as technicians are on the scene to begin with the repairs.
Once again please do accept our apology and we hope to have the matter sorted out promptly.
May you have an awesome day further.