KK
Kutlwano K

1 reviews | Active since Jan 2024

26 Feb 2024, 11:24

INTERNET CONNECTION

I'm here again to voice out my frustrations and disappointment of fly.cool yet again my connection was restored on the 7th February it is only fair that it last to the 7th of Marth but no they decided to cut it off today when I spoken to the agent and told her to escalate with her superior about the matter.

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Replies (1)
Fly.Cool
Fly.Cool's reply26 Feb 2024, 15:02
Official
Good Afternoon Kutlwano, 
 
 Thank you for the feedback!
 
 Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience  We have escalated this to the relevant department and will provide feedback