JW
Jacqueline W
1 reviews | Active since Dec 2024
19 May 2025, 08:33
Internet Connection
My internet connection is so bad I have been sending numerous WhatsApp messages and nobody is assisting me I tried plugging everything out and rebooting but the problem is the same. And I am paying more for this bad service.
Helpful (0)
Replies (3)0
Replies (3)
Fly.Cool's replyOfficial
19 May 2025, 10:07Good day Jacqueline
Thank you for your Feedback!
Please note that your area is currently active. Kindly switch off your router and switch it back on for 20 minutes. If you are still experiencing the same problem. Please update us so that we can escalate this issue to our technical.
Thank you for your Feedback!
Please note that your area is currently active. Kindly switch off your router and switch it back on for 20 minutes. If you are still experiencing the same problem. Please update us so that we can escalate this issue to our technical.
Fly.Cool's reply19 May 2025, 10:07
Official
Good day Jacqueline
Thank you for your Feedback!
Please note that your area is currently active. Kindly switch off your router and switch it back on for 20 minutes. If you are still experiencing the same problem. Please update us so that we can escalate this issue to our technical.
Thank you for your Feedback!
Please note that your area is currently active. Kindly switch off your router and switch it back on for 20 minutes. If you are still experiencing the same problem. Please update us so that we can escalate this issue to our technical.
JW
Jacqueline W's updateReviewer Update
19 May 2025, 10:16That is what I have been doing the whole weekend my internet very slow keep losing connection
JW
Jacqueline W's update19 May 2025, 10:16
Reviewer Update
That is what I have been doing the whole weekend my internet very slow keep losing connection
Fly.Cool's replyOfficial
19 May 2025, 14:34Noted Jacqueline. We have alerted our maintainance partner for further assistance
Ticket ID - ***4
Ticket ID - ***4
Fly.Cool's reply19 May 2025, 14:34
Official
Noted Jacqueline. We have alerted our maintainance partner for further assistance
Ticket ID - ***4
Ticket ID - ***4