LP
Lindi P
1 reviews | Active since Mar 2018
04 Jun 2024, 17:48
Installation never took but I paid a month ago
Very poor services been waiting for an installation since May 1st 2024. Pls refund me flycool
Helpful (0)
Replies (4)0
Replies (4)
Fly.Cool's replyOfficial
04 Jun 2024, 22:22Good Evening Lindi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team in order for you to get installation. Once again please do accept our apology and please give us time to resolve the query
Fly.Cool's reply04 Jun 2024, 22:22
Official
Good Evening Lindi
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
We have escalated the matter to the relevant team in order for you to get installation. Once again please do accept our apology and please give us time to resolve the query
LP
Lindi P's updateReviewer Update
06 Jun 2024, 11:15Good morning. I m still waiting for installation and no one has tried to contact me still? Can someone pls make a final decision to either arrange my installation promptly or does the company wish to refund me? I m incurring more charges for data now while this is dragging.
LP
Lindi P's update06 Jun 2024, 11:15
Reviewer Update
Good morning. I m still waiting for installation and no one has tried to contact me still? Can someone pls make a final decision to either arrange my installation promptly or does the company wish to refund me? I m incurring more charges for data now while this is dragging.
LP
Lindi P's updateReviewer Update
07 Jun 2024, 12:14I hereby officially request for a refund as this is getting too much for my liking.
Can I pls be contacted to finalize the details for my refund?
Can I pls be contacted to finalize the details for my refund?
LP
Lindi P's update07 Jun 2024, 12:14
Reviewer Update
I hereby officially request for a refund as this is getting too much for my liking.
Can I pls be contacted to finalize the details for my refund?
Can I pls be contacted to finalize the details for my refund?
LP
Lindi P's updateReviewer Update
08 Jun 2024, 08:02Flycool has decided to go quiet on my query as the said they will escalate this to the relevant department, a department that did not even bother to make contact.
I have asked several times for a refund and still you opt to be silent. This is my que to go legal on you as I have gathered all communication attempts on my side.
I have asked several times for a refund and still you opt to be silent. This is my que to go legal on you as I have gathered all communication attempts on my side.
LP
Lindi P's update08 Jun 2024, 08:02
Reviewer Update
Flycool has decided to go quiet on my query as the said they will escalate this to the relevant department, a department that did not even bother to make contact.
I have asked several times for a refund and still you opt to be silent. This is my que to go legal on you as I have gathered all communication attempts on my side.
I have asked several times for a refund and still you opt to be silent. This is my que to go legal on you as I have gathered all communication attempts on my side.