SL
Sihle L

1 reviews | Active since Jan 2017

10 Mar 2024, 00:46

I’m unable to pay ...

I’m unable to pay for my monthly subscription because I wasn’t given a reference number

0
Replies (6)
SL
Sihle L's update10 Mar 2024, 01:30
Reviewer Update
Why didn’t you debit my account I work from home and now the service is not working’s. You guys are very problematic.
My number is +27 (74) ***
SL
Sihle L's update10 Mar 2024, 01:32
Reviewer Update
Such a useless service 😔 you must shut down because your contact details don’t work
SL
Sihle L's update10 Mar 2024, 09:35
Reviewer Update
Hello can I get assistance?
Because wow 😮
Fly.Cool
Fly.Cool's reply10 Mar 2024, 10:11
Official
Good morning Sihle, 
Thank you for the feedback!
 
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience 
 As a business we are working on improving our response time and to ensure that we respond to all queries sent to all our platforms but I do admit that we do face delays on our busiest days 

Kindly note that we have sent you an email and awaiting your reply.

Best regards,

SL
Sihle L's update10 Mar 2024, 14:17
Reviewer Update
Which you guys take forever to respond too . I managed to sort everything out on my own I just need to find out what is my method of payment ? Will you debit or do I do the easy pay ?
Fly.Cool
Fly.Cool's reply11 Mar 2024, 10:02
Official
Good Morning Sihle,

Kindly note that you are on easypay.

Best regards,