NK
Noziphiwo K
1 reviews | Active since May 2024
17 May 2024, 20:24
I'm not connected to...
I'm not connected to Wi-Fi It wrote that it needs authorization or login but no one is able to assist
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Replies (1)
Fly.Cool's replyOfficial
19 May 2024, 09:09Good day Noziphiwo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible. We apologize for the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible. We apologize for the inconvenience
Best regards,
Fly.Cool's reply19 May 2024, 09:09
Official
Good day Noziphiwo
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible. We apologize for the inconvenience
Thank you for the feedback!
Please accept our sincere apologies. It is very unfortunate that you have had to go through this unpleasant experience
Please note. I just had a look at your account and it appears that there is a possible fibre Fault related to your account, but technicians are on top of the issue and will advise once the issue is resolved. To make things easier we have logged a ticket for your query, this will help us track the status of your connection as this maintenance progresses.
Ticket ***
This ticket serves as proof that the issue was logged with Vuma and your connection should be back as soon as possible. We apologize for the inconvenience
Best regards,